What does the AI receptionist do when my tech is under a hood and the phone rings?

Ava answers on the first ring, 24/7. She captures year, make, model, and mileage, identifies the symptom (squealing brakes, check-engine light, won't start), flags tow-required and won't-start emergencies to whoever's on call, and books the drop-off slot straight into your shop calendar, so the tech walks into the bay already knowing the issue.

Do you work with dealerships?

No. Dealership management systems like CDK and Reynolds create integration lock-in that makes a clean deployment impractical, so we focus on independent repair shops, detailers, ceramic-coating and paint-protection shops, body shops, and tire shops. Mobile mechanics, motorcycle and powersports, RV, and heavy-truck repair are supported with custom tuning.

How does this protect my shop's reviews?

Two ways. Automated status updates text the customer at each job stage (in the bay, diagnosis complete, repair in progress, ready for pickup with the total), so silence never turns into a one-star review, which is a leading driver of negative auto-shop feedback. And missed-call rescue texts back any unanswered call within 30 seconds, before the driver calls the next shop down the street.

Will this replace Shopmonkey, Tekmetric, or Mitchell1?

No. Those are shop-management tools for the inside of the shop: inspections, parts, invoicing. WebDevAuto handles the outside: getting customers, capturing calls, keeping them updated, and bringing them back. The closest direct comparison is Kukui; we differ on the AI receptionist, missed-call automation, integrated booking, and lower entry pricing. We integrate with the tools that hold your job and customer data.

How does the system bring one-time customers back?

The CRM records each vehicle's VIN, service history, declined recommendations, and estimated next-service date by mileage and time. About six months after an oil change it automatically texts the customer to rebook: "your Outback is due, want me to get you on the schedule?" For most shops that mileage-based rebooking recovers more revenue per dollar than any ad channel.

What does it cost for an auto shop?

À la carte and monthly: Website Design & Hosting at $150/mo, the CRM at $200/mo (Ava, AI lead qualification, missed-call automation, automated status updates, and mileage-based rebooking, with AI usage billed separately), and SEO & Google Business Profile at $300/mo. Multi-location operators or shops adding Lead Finder for outbound can talk to us about a Custom App build.

A complete sales system for auto repair shops and detailers

A car overheats on the freeway. The driver pulls into a lot and Googles "mechanic near me." They call three shops. The one that picks up first gets the tow.

Your tech is under a hood. The phone rings four feet away. By the time it's clean hands and a phone-cradle, the customer is already on the way to the next shop.

WebDevAuto is the complete sales system that picks up the call, books the bay, and keeps customers updated through the repair: engineered for independent repair shops, detailers, body shops, and tire shops.

Calculate what missed calls cost you

Where auto shops actually lose business

Auto-shop revenue leaks in three predictable places:

0
dedicated front-desk staff at most solo and small shops
so calls during a job go unanswered; auto-shop forums describe shops where techs deliberately stop answering the phone
#2¹
driver of negative auto-shop reviews
status-update silence, customers waiting for repair updates eventually leave 1-star reviews
47%²
of drivers cite "lack of tailored maintenance alerts" as their top frustration
a customer who got their last oil change at your shop is your easiest rebooking
$250 to $650³
average general-repair RO ticket
detailing $100 to $250; ceramic coating $1,200 to $2,800

The fix is software that picks up the phone, sends status updates automatically, and rebooks customers based on their service history.

What does the leak look like at your shop?

Plug in your average RO, weekly call volume, and rough miss rate. The Missed-Call Cost Calculator returns a real dollar figure in 60 seconds.

Open the Calculator

Built for auto shops and detailers

Drivers searching now do not wait for a callback. Answer every call, book every bay.

An auto mechanic working under a car hood in a clean shop — Repair

An auto detailer polishing a car in a detailing bay — Detailing

Ava answers every call. Books the bay. 24/7.

When a customer calls during business hours and your tech is mid-job, Ava picks up on the first ring.

Ava isn't a recording or a phone menu. She runs a proper service intake:

▸Captures year, make, model, mileage
▸Identifies the symptom ("Squealing brakes? Check engine light? Won't start?")
▸Flags emergencies: tow-required, won't-start, brake failure, and routes them to whoever is on call
▸Books the drop-off slot directly into your shop calendar
▸Logs the intake into your CRM so the tech walks into the bay already knowing the issue

Learn more about Ava

A website that books, not just shows your work

Your website is the highest-volume salesperson in your shop. Most auto-shop sites are slow, mobile-broken, and bury the phone number under a stock photo of a wrench.

WebDevAuto sites for auto services are engineered to:

▸Load in under 2 seconds, Google's own research shows people leave sites that take longer to load
▸Capture every lead: phone, form, online appointment booking, all integrated and routed to the same CRM
▸Rank locally: technical SEO done right, so when someone searches "mechanic near me" or "ceramic coating [city]" you actually appear
▸Showcase work. Gallery and review-display patterns tuned for auto detailing and high-ticket repair

See the website product

The two systems that protect your reviews

Automated status updates. Every job-stage change in your CRM triggers a customer-facing SMS:

Industry research is unambiguous: shops that send at least two updates between drop-off and completion see significantly fewer negative reviews and more 5-star feedback.

"Your 2018 Subaru Outback is in the bay. Diagnosis in progress." → "Diagnosis complete, sending the estimate now." → "Repair in progress, on track for 4pm pickup." → "Ready for pickup. Total: $487.20."

Missed-call rescue. Within 30 seconds of any unanswered call, our system fires off a personalized SMS, "Hey, sorry I missed you. I'm in a bay right now. What's going on with the car?", most callers respond within minutes.

How missed-call automation works

Every customer, every vehicle, every service-due alert

A unified inbox + CRM that pulls in calls, texts, emails, web form submissions, and Google Business profile messages. Plus VIN-and-history-tuned automated rebooking that turns one-time customers into repeat business.

Each job records:

▸Vehicle (VIN, year/make/model, mileage at service)
▸Service performed and parts used
▸Recommendations declined ("customer declined coolant flush, flag for next visit")
▸Estimated next service date by mileage and time

Six months after an oil change, the system automatically sends: "Hey, looks like your Outback is due for an oil change. Want me to get you on the schedule for next week?" That single feature recovers more revenue per dollar invested than any marketing channel.

Lead Finder, for shops ready to grow beyond drive-bys and Yelp

Available as a custom add-on for CRM customers. Lead Finder is our proprietary local prospecting engine: but for auto services, the targeting is highly local and signal-driven.

Every auto-services deployment includes:

▸A discovery call to map your service area, specialty mix, and ideal customer profile (commuter? enthusiast? fleet?)
▸A custom-tuned outbound campaign, what works for an independent repair shop in a commuter suburb doesn't work for a detail shop targeting performance-car owners
▸DNC compliance, state-by-state outbound rules, per-message review or auto-send (your choice)
▸Direct integration with your CRM so warm prospects flow into the same inbox as inbound

Lead Finder details

The platform behind a full bay schedule

The auto-services system runs on these services, see how each keeps the phone answered and the bays booked:

Missed-Call Automation
Deep dive
Texts back every missed call instantly, so the driver doesn't just dial the next shop down the street.
AI Receptionist (Ava)
Deep dive
Answers and schedules while your team is under the hood: quotes, appointment times, and status updates, 24/7.
Local SEO
Deep dive
Ranks you for the service-plus-near-me searches the moment a breakdown sends someone looking for the closest trusted shop.

Tuned for the auto-services trades

Our system is configured per shop type: different intake scripts, different scheduling logic, different rebooking cadences:

Independent repair shops
service-bay scheduling, diagnostic intake, repair-stage SMS updates, mileage-based rebooking
Auto detailing
package-based booking (interior, full detail, ceramic coating tiers), mobile-vs-shop scheduling, before/after gallery
Ceramic coating + paint protection
high-ticket consultation flow, appointment-with-deposit, after-care follow-up
Body shops
estimate intake, insurance-claim coordination, repair-stage SMS updates
Tire shops
appointment + walk-in mix, recurring rotation/balance reminders, fleet account handling

We do not currently serve dealerships: DMS lock-in (CDK, Reynolds) makes integration impractical. We also serve mobile mechanics, motorcycle/powersports shops, RV repair, and heavy-truck repair, these often need custom tuning.

Why this isn't Shopmonkey or Tekmetric

You've probably heard of Shopmonkey, Tekmetric, Mitchell1, or AutoLeap. They're shop-management software: digital vehicle inspections, parts ordering, invoicing, payroll. They're built around managing the inside of your shop.

WebDevAuto is built around the outside of your shop: getting customers, capturing calls, keeping them updated, and bringing them back. We're the customer-facing layer those tools assume you've already solved.

Use us alongside Shopmonkey or Tekmetric if you have shop-management software you like. We integrate with the tools that hold your job and customer data.

	Shopmonkey / Tekmetric / Mitchell1 / AutoLeap	WebDevAuto
What it does	Manages your shop operations, parts, and invoicing	Gets you customers and brings them back
Best for	Shops needing better internal workflow	Shops losing leads to slow phones and silent status updates
Where it fits	After the car is in the bay	Before the car is in the bay, and after it leaves

Kukui is the closest direct comparison, they offer websites and CRM for auto shops. We differentiate on AI receptionist + missed-call automation + integrated booking + ROI calculator, all bundled at lower entry pricing.

Too small for Shopmonkey's enterprise plan? Too DIY for stitching together a website + Mailchimp + Google Voice? We're built for the in-between.

Pricing built around where you are

Most shops start with Website Design & Hosting ($150/mo) to get a fast, professional site that actually shows up in local search. Add the CRM ($200/mo: Ava voice agent, AI lead qualification, missed-call automation, automated status updates, mileage-based rebooking; AI billed by usage) and SEO & Google Business Profile ($300/mo) as call volume grows.

For high-volume shops, multi-location operators that need custom call flows, or shops ready to add Lead Finder for outbound prospecting, talk to us about a Custom App build.

Engagement

Monthly Services

Three à-la-carte monthly services: website, SEO, and CRM. No setup fees, no deposits, no contracts. Take one or stack all three.

Not sure where to start? Run a free diagnostic on your current site first.

Website Design & Hosting

A conversion-engineered website that loads fast, captures leads, and stays maintained, month to month.

Monthly$150 /mo

Custom conversion-engineered website
Loads under 2 seconds
Lead forms wired to your inbox
Hosting + monitoring + maintenance
No setup fee, month-to-month

Any business that needs a professional, high-performing web presence without a big upfront commitment.

Most Popular

SEO & Google Business Profile Optimization

Ongoing SEO and Google Business Profile management so you rank on search, Maps, and AI assistant answers.

Monthly$300 /mo

Ongoing on-page + technical SEO
Google Business Profile setup + optimization
Rank on Google search and Maps
Show up in AI assistant answers
Monthly rankings + traffic reporting

Local service businesses where organic search and Google Maps are the primary lead source.

AI CRM

Customer database, pipelines, unified inbox, invoicing, and automated follow-ups, with AI billed by what you use.

Monthly$200 /mo

Customer database + pipelines + analytics
Unified inbox (email + text)
Invoicing with built-in payments
Automated follow-ups + scheduling
AI features (billed by usage)
- Ava answers your calls
- AI texts & emails customers back
- Content + ad generation

Businesses ready to systematize follow-up, automate ops, and add AI on their own terms. AI features are billed based on usage, you only pay for what you actually use.

Multi-location operator with 5+ shops or a regional chain? We build dedicated systems with custom logic.

Two ways to start

Engineering Diagnostic

We'll review your current shop site, identify the conversion leaks, and email you a 30+ point report.

Missed-Call Cost Calculator

Plug in your average RO, call volume, and miss rate. See in 60 seconds what unanswered calls are costing your shop every month.